Terms of Service

By accessing and using the MedaKi platform (“Service”), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this Service.

MedaKi Pharma Inc. (“MedaKi,” “we,” “us,” or “our”) reserves the right to update and change these Terms of Service by posting updates and changes to the Service. You are advised to check the Terms of Service from time to time for any updates or changes that may impact you.

MedaKi provides an online platform, accessible via web browser and installable as a progressive web app (PWA), that connects customers with local pharmacies for the purpose of ordering over-the-counter products, submitting prescriptions, and coordinating fulfillment. Services include but are not limited to:

• Online pharmacy search and browsing
• Over-the-counter product ordering and checkout
• Prescription image upload and submission
• Delivery and pickup coordination
• Insurance card image upload for pharmacist review

MedaKi acts as a technology platform connecting customers with independent pharmacies. All pharmaceutical services, including prescription verification, dispensing, and insurance adjudication, are provided by licensed pharmacies and pharmacists.

You must create an account to use certain features of the Service. You are responsible for:

• Maintaining the confidentiality of your account and password
• Restricting access to your computer and account
• All activities that occur under your account
• Providing accurate and complete information
• Updating your information to keep it accurate and current

You must be at least 18 years of age to create an account and use the Service. By using the Service, you represent and warrant that you meet this age requirement.

All orders placed through the Service are subject to acceptance by the participating pharmacy. Pharmacies reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product availability
• Errors in product or pricing information
• Invalid prescriptions or prescription-related issues
• Suspected fraudulent activity

Payment is processed securely through Stripe. We accept major credit cards (Visa, Mastercard, American Express), Google Pay, and Apple Pay. You agree to provide current, complete, and accurate payment information. Prices are subject to change without notice.

Refunds and returns are subject to each pharmacy's individual policies and applicable provincial regulations.

For prescription medications, you must provide a valid prescription from a licensed healthcare provider. Pharmacies will verify all prescriptions prior to dispensing medication.

You may upload prescription images (JPEG, PNG, or WebP format) through the Service, but final verification and acceptance is at the discretion of the licensed pharmacist. The pharmacist may contact you or your healthcare provider for clarification or additional information.

You are responsible for ensuring that your prescription is valid and up-to-date. Prescription medications will only be dispensed in accordance with applicable federal and provincial laws and regulations.

The Service and its original content, features, and functionality are owned by MedaKi Pharma Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without prior written consent from MedaKi.

In no event shall MedaKi Pharma Inc., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use, or alteration of your transmissions or content

MedaKi acts solely as a technology platform. All pharmaceutical services are provided by independent licensed pharmacies. MedaKi is not responsible for the professional services provided by pharmacies or pharmacists.

If you have any questions about these Terms, please reach out through our contact form.